Our www.Escapegears.com is operated by Escapegear Gear in Canada.
Our values are to be attentive to our customers in their requests and their choices.
Escapegear Gear is a Canadian registered company dealing in motorcycle and snowmobile leather gear and accessories with sublime quality. We are a bit unique in the sense that we have our own designers who design new products from time to time based on demand. And those products you won't find and won't find anywhere else on the market. We can also arrange any type of product according to your needs and requirements. We are a fairly new company with nearly 20,000 end users across the world with great feedback. It's simply because we don't and can't compromise on quality. Our prices are competitive and above all the satisfaction of our customers is guaranteed. We ship worldwide and combined shipping is also available. For wholesale pricing, please contact us at escape-gear@hotmail.com
1: Rates
Our prices are fixed and shown on our website (http://Escapegears.com). We confirm that the prices displayed on this site are accurate. However, sometimes by not updating the prices, the prices are wrong. Sometimes we publish sale prices.
2: Payment
- Payments can be made by the methods provided to you on the www.Escapegear.com website and you must be over 18 to make a payment.
– Acknowledgment of receipt of your order
– Following your confirmation of your order, we will send you an e-mail to acknowledge receipt of your order. Please note that this email does not constitute confirmation or acceptance of your order.
- If during processing we discover for some unforeseen reason that we cannot complete your order, we will cancel the order and send you an email explaining why (eg out of stock, inability to obtain payment or identification of a defective price, product or product description).
– Once your order has been accepted and the contract concluded upon shipment of the ordered product.
4: Return and Refund Policy
– Any customer can return the product within 30 days. The product/merchandise must be unused in its original packaging.
– Everyone will have replacement/exchange or refund options (if product is returned unused in original packaging within 30 days)
- Buyer will be responsible for all return shipping costs unless product is damaged or not as described.
- Escapegear Gear will refund the full price of the product, but the postage and shipping costs will be on the buyer's side.
5: Cancellation Policy
– We process all orders within one business day. You can cancel your order at any time within the same day or before dispatch/dispatch to your address, otherwise it will be too late. You do not need to give us a reason to cancel your contract and you will not have to pay any penalty.
– To be able to place your order, you must inform us by telephone, e-mail or in writing.
- If you receive an item that you did not order, please let us know as soon as possible (as soon as possible).
- If the order is canceled after 1 business day and the order is shipped to the buyer's address, the buyer will bear the shipping and postage costs in case of cancellation.
6: Privacy Policy
– Escapegear Gear wishes to demonstrate an open disclosure policy. We want to build your trust in our company on the Internet by promoting fair information practices. As part of our ongoing commitment to your privacy, we disclose details about our use of the data we collect on this website.
– Privacy Statement Notice
This Privacy Statement discloses our information collection and dissemination practices for this website (www.Escapegear.com) and informs you of:
• Personal data that is collected from you through the website
• Who collects the information
• How the information is used
• With whom the information may be shared
• The choices available to you regarding the collection, use and distribution of information
• The security procedures that are in place to protect the loss, misuse or alteration of information under our control
• How you can correct any inaccuracies in the information
Information Collected As a valued customer, we ask you to provide us with personal information such as your name, email address and phone number. We also ask you to choose a password and some memorable information in order to access some of our services. We need your email address to send you confirmation orders. As a customer, you can choose to receive email newsletters from us detailing new features and special offers. You can unsubscribe from these emails at any time using the link at the bottom of the email.
We need your phone number if we need to return your calls or contact you urgently (for example, to confirm order details). We ask where you heard about us and use this information to analyze the effectiveness of our marketing activities. We log domain names and IP addresses for our internal site traffic statistics.
7. Policy relating to newsletters and mailings
By default, when you enter your user information for trading, the option asking if you want to receive our newsletters is disabled. If you choose to receive our newsletters, you can unsubscribe at any time by clicking on the link at the bottom of the email.
Security Our payment gateway provider Encryption technology to protect personal payment information and also validates information with sophisticated algorithms to detect questionable data. Escapegear Gear does not store credit or debit card details. Credit and debit card details are taken by our secure third party payment gateway provider. The provider passes your card details to our bank for authorization of the transaction and for payment.
Sharing of Collected Information Neither Escapegear Gear nor our secure third party payment gateway provider shares, distributes or sells personal information to other third parties. If you have any questions or concerns, please contact us escape-moto@hotmail.com